Introduction
Final Finish Flooring, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, mailing address
- Service Information: Details about your service requests, projects, and communications with us
- Payment Information: Billing details necessary to process transactions
- Communication Preferences: Your opt-in consent for SMS, email, and other communications
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send appointment reminders, service updates, and other operational communications
- Respond to your inquiries and provide customer support
- Send marketing communications (only with your explicit consent)
SMS/Text Message Privacy
Important: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will NOT sell, share, rent, or transfer your mobile phone number or SMS opt-in consent data to any third parties for marketing, promotional, or any other purposes.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Your phone number is used solely for communications directly related to the services you have requested from Final Finish Flooring, LLC.
For our complete SMS Terms & Conditions, please visit: Final Finish Flooring, LLC SMS Terms
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted vendors who assist in operating our business (payment processors, appointment scheduling, etc.) under strict confidentiality agreements
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- SMS Opt-Out: Reply STOP to any text message to stop receiving SMS communications
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
Final Finish Flooring, LLC reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices:
- Phone: +16782934379
- Email: support@gofinalfinish.com
- Website: https://gofinalfinish.com
- Address: 770 Juniper St NE Apt 2006, Atlanta, GA, 30308